OUR CUSTOMER SERVICE IS AVAILABLE 24/7

Your local Norwood team is ready to assist you with any question or support you need.

We’ll reply by the next business day. If this is an emergency, please call our 24/7 service line.

Main Number

For all inquiries regarding service & billing.
Electric: 781-948-1100
Broadband: 781-948-1150, Option 3
Fax: 781-769-0660

Report Outages

Electric: 781-948-1100
Broadband: 781-948-1150, Option 3

Billing Inquiries

Call 781-948-1100

New Internet service

Residential Customers: Call 781-948-1150 (Option 3)
daily, 8 a.m. to 8 p.m., to sign up for high-speed internet & digital telephone or Click here

Business Customers: 781-948-1295

Lobby Hours

Monday – Friday | 7:30 a.m. to 4 p.m.
136 Access Road, Norwood, MA 02062